Martin, Jeanette S. <br/><br/>
Global business etiquette :  a guide to international communication and customs / 
Jeanette S. Martin and Lillian H. Chaney. 
 - Second Edition. 
 - xi, 229 pages ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Preface and acknowledgments -- Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette -- Notes -- Index. 
<br/><br/><label>ISBN: </label>9780313397172 
<br/><br/><label>LCCN: </label>2011039312 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Intercultural communication.<br/>Business communication.<br/>Business etiquette.
<br/><br/><label>Dewey Class. No.: </label>395.52  / JEA