Managing organizational change : a multiple perspectives approach /
Ian Palmer, Richard Dunford, David A. Buchanan.
- Third Edition.
- xii, 451 pages : illustrations ; 20 cm.
Revised edition of Managing organizational change, 2009.
Includes bibliographical references and index.
Preface -- Groundwork : understanding and diagnosing change -- Managing change : stories and paradoxes -- Images of change management -- Why change? : contemporary drivers and pressures -- What to change? : a diagnostic approach -- Implementation : the substance and process of change -- What changes (and what doesn?t)? : current concerns and developments -- Learning objectives -- Vision and the direction of change -- Change communication strategies -- Resistance to change -- Organization development and sense-making approaches -- Change management, processual, and contingency approaches -- Running threads : sustainability, and the effective change manager -- Sustaining change versus initiative decay -- The effective change manager : what does it take? -- Index.