TY - BOOK AU - Palmer,Ian AU - Dunford,Richard AU - Buchanan,David A. TI - Managing organizational change: a multiple perspectives approach SN - 9781259255113 U1 - 658.406 23 PY - 2016/// CY - Dubuque, IA PB - McGraw-Hill Education KW - Organizational change KW - Management N1 - Revised edition of Managing organizational change, 2009; Includes bibliographical references and index; Preface -- Groundwork : understanding and diagnosing change -- Managing change : stories and paradoxes -- Images of change management -- Why change? : contemporary drivers and pressures -- What to change? : a diagnostic approach -- Implementation : the substance and process of change -- What changes (and what doesn?t)? : current concerns and developments -- Learning objectives -- Vision and the direction of change -- Change communication strategies -- Resistance to change -- Organization development and sense-making approaches -- Change management, processual, and contingency approaches -- Running threads : sustainability, and the effective change manager -- Sustaining change versus initiative decay -- The effective change manager : what does it take? -- Index ER -