Martin, Jeanette S.
Global business etiquette : a guide to international communication and customs / Jeanette S. Martin and Lillian H. Chaney. - Second Edition. - xi, 229 pages ; 24 cm.
Includes bibliographical references and index.
Preface and acknowledgments -- Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette -- Notes -- Index.
9780313397172
2011039312
Intercultural communication.
Business communication.
Business etiquette.
395.52 / JEA
Global business etiquette : a guide to international communication and customs / Jeanette S. Martin and Lillian H. Chaney. - Second Edition. - xi, 229 pages ; 24 cm.
Includes bibliographical references and index.
Preface and acknowledgments -- Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette -- Notes -- Index.
9780313397172
2011039312
Intercultural communication.
Business communication.
Business etiquette.
395.52 / JEA