Normal view
MARC view
Fitzsimmons, Mona J. (Personal Name)
Fitzsimmons, J.A. Service management for competitive advantage, c1994: CIP t.p. (Mona J. Fitzsimmons) info sheet (graduate of the University of Michigan)
Service management, 2018: eCIP t.p. (Mona J. Fitzsimmons, University of Texas at Austin)