Global business etiquette : a guide to international communication and customs / Jeanette S. Martin and Lillian H. Chaney.
Material type: TextPublisher: Santa Barbara, California : Praeger, [2012]Copyright date: © 2012 by Jeanette S. Martin and Lillian H. ChaneyEdition: Second EditionDescription: xi, 229 pages ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780313397172Subject(s): Intercultural communication | Business communication | Business etiquetteDDC classification: 395.52Item type | Current location | Call number | Materials specified | Status | Date due | Barcode | Item holds | Course reserves |
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NB-Textbook | Uofcanada Library | 395.52 JEA/NB (Browse shelf) | Not for loan | 00001648 | ||||
Textbook | Uofcanada Library | 395.52 JEA (Browse shelf) | Available | 00001649 | ||||
Textbook | Uofcanada Library | 395.52 JEA (Browse shelf) | Available | 00001650 |
Includes bibliographical references and index.
Preface and acknowledgments -- Travel customs and tips -- Language, greetings, introductions, and business cards -- Socializing -- Gestures and other nonverbal communicators -- Dress and appearance -- Cultural attitudes, behaviors, and customs -- Dining and tipping customs -- Conversational customs and manners -- Oral and written communication customs and etiquette -- Etiquette for international businesswomen -- International negotiation etiquette -- Notes -- Index.
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