Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.
Material type:
TextSeries: The McGraw-Hill/Irwin series operations and decision sciencesPublisher: New York : McGraw-Hill, 2014Copyright date: © 2014 by The McGraw-HillEdition: Eighth EditionDescription: xviii, 524 pages : illustrations ; 28 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781259010651; 1259010651Subject(s): Service industries -- ManagementDDC classification: 658
| Item type | Current location | Call number | Materials specified | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
NB-Book
|
Uofcanada Library | 658 JAM/NB (Browse shelf) | Not for loan | 00000394 |
Includes bibliographical references and index.
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