Work cat.: 99-6179: Bocchino, R. Emotional literacy, 1999 (emotional intelligence)

Simmons, S. Measuring emotional intelligence, c1997 (EQ; the single most important factor for personal adjustment, success in relationships, and in job performance)

Segal, J. Raising your emotional intelligence, 1997 (emotional smarts; EQ's domain is personal and interpersonal relationships; it is responsible for your self-esteem, self-awareness, social sensitivity, and social adaptability)

Emotions and emotional intelligence web site, April 2, 1999 (emotional intelligence (EI); Thorndike's social intelligence, the ability to understand and relate to people; includes Gardner's inter- and intrapersonal intelligences in his theory of multiple intelligences)

Emotional quotient web site, April 2, 1999 (emotional intelligence; emotional quotient; this is the emotional equivalent to the IQ, a person can be educated so that the Emotional Quotient can be raised)